Privacy Policy
This Privacy Policy describes how Xquisite Komfort (“we” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.
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Collecting Personal Information
When you visit our website, we may collect information about your device, your interactions with the site, and information necessary to process your purchases. If you contact us for support, we may collect additional information. In this Privacy Policy, any information that can uniquely identify an individual is referred to as “Personal Information.”
Device Information
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Examples: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interaction with the site.
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Purpose: to display the site accurately and analyze usage to improve the website.
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Collection: automatically through cookies, log files, or similar technologies.
Order Information
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Examples: name, billing address, shipping address, payment information, email address, and phone number.
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Purpose: to fulfill orders, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, and screen for potential fraud.
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Collection: provided by you during checkout or account creation.
Customer Support Information
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Purpose: to provide support and respond to inquiries.
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Collection: provided by you when contacting support.
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Minors
Our website is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe your child has provided Personal Information, please contact us to request deletion.
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Sharing Personal Information
We share Personal Information only with trusted service providers who help us operate the website, process payments, or fulfill orders. We may also disclose information as required by law.
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Behavioural Advertising
We may use information to provide targeted advertisements or marketing communications. You may opt out of targeted advertising via:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Digital Advertising Alliance: http://optout.aboutads.info/
We may also use analytics tools like Google Analytics: https://policies.google.com/privacy?hl=en
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Using Personal Information
We use your information to:
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Offer products for sale
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Process payments
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Ship and fulfill orders
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Provide updates on products, services, and offers
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GDPR (for EEA Residents)
If you reside in the EEA, you have rights including:
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Accessing your Personal Information
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Requesting corrections or deletion
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Objecting to automated processing
Your data may be transferred outside Europe, including to the United States and Canada.
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CCPA (for California Residents)
If you reside in California, you have rights including:
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Accessing your Personal Information (“Right to Know”)
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Requesting corrections or deletion
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Designating an authorized agent to submit requests on your behalf
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Cookies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. Cookies may include functional, performance, advertising, or social media cookies.
You can manage or disable cookies via your browser, though this may affect site functionality. For more information, visit www.allaboutcookies.org
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Do Not Track
We do not alter our data collection or usage practices in response to “Do Not Track” browser signals.
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Changes
We may update this Privacy Policy to reflect changes in practices or legal requirements.
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Contact
For questions or complaints, please contact us at:
Email: info@xquisitekomfort.com
Address: Xquisite Komfort LLC, 244 5th Avenue, Suite A253, New York, NY 10001, United States
If you are not satisfied with our response, you may contact your local data protection authority.
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